At ExactMedex, our focus is always the privacy of our visitors. This privacy policy document includes details that ExactMedex Collects and records and how ExactMedex uses them. This Privacy Policy associates with our online activities only and is valid for visitors that visit our website and provide information via forms or those we collect in ExactMedex. This policy does not apply to any information collected offline or through other websites.
About ExactMedex
ExactMedex is a provider of cloud-based EHR, Practice Management and Medical Billing solutions and services to help clinicians and hospitals increase revenue, streamline practice workflow, and improve patient care.
Information We Collect:
The personal details that you are requested to give, and the reasons why you are requested to furnish it, will be made obvious to you at the point we ask you to give your details. If you approach us personally, we may collect additional information about you such as your name, email address, phone number, and the contents of the message and/or attachments you may want to send to us, and any other details you may choose to deliver.
When you register, we may need your contact information, including name, telephone number, and email address. If you are interested in learning more about ExactMedex and the products and services we offer, we may ask for your personal information, such as your name, practice name and size, email address, telephone number, and city/state.
If you are using our EHR system, we may also collect your username or other information e.g., the practice ID you use to log into or access your account. We do not collect any sensitive data such as race or ethnic origin, religious or philosophical beliefs, genetic or biometric data.
When you visit our website, we may accumulate exact information about your visit and your device automatically. This information may show how you found, directed, or used this website. Likewise, we may gather your IP address, browser type, version, and other data about the device used to visit the website along with the patterns of searching and browsing on the website.
How We Use Your Information?
The information is collected to assist ExactMedex to improve its services, providing valuable information to visitors, and improving the functionality of the website. We chase the number of visitors to our website and make changes to the portions of the website that users visit more frequently to improve user functionality. We explore the ways users are directed to our website to improve advertising.
We use personal information such as name and email for marketing, promotional, and information purposes such as newsletters, invitations, marketing, and announcements. We may also share email addresses with partners and affiliates for their marketing purposes, but will never share information with irrelevant third parties.
We employ the information we accumulate in various ways, including but not limited to:
- Send you emails
- Find and prevent fraud
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Acknowledge and examine how you use our website
- Develop new products, services, features, and functionality
- Speak with you, either directly or through one of our partners, including for customer service, to send you updates and other details relating to the website, and for marketing and promotional purposes.
Cookies and Web Beacons:
A cookie is a small text file that is saved on a user's computer for record-keeping plans. Similar to any other website, ExactMedex utilized 'cookies'. These cookies are used to keep information including visitors' preferences, and the pages on the website that the visitor acquired or visited. The information is used to improve the users' experience by changing our web page content based on visitors' data.
We employ session ID cookies to go through our site easily. A session ID cookie ends when you close your browser. A continuous cookie remains on your hard drive for a longer period. You can detach cookies by following the directions in your Internet browser's "help" file.
As users go through a website, definite information can be passively collected using different technologies and means, such as Internet Protocol addresses on this site. An IP address is a number allocated to a computer by the Internet service provider so that it may approach the Internet. It is usually regarded to be non-personally recognizable information because, in most cases, an IP address changes each time you connect to the Internet. ExactMedex employs IP address to identify problems with its server and to improve the website functionality.
A particular number of advertisers on our site may use cookies and web beacons. Each of our advertising associates has its Privacy Policy on user data.
Log Files:
ExactMedex follows a standard method of using log files. These files record visitors when they visit websites. This is a part of hosting services' analytics that's why it is performed by all hosting companies. The details gathered by log files include browser type, Internet Service Provider (ISP), internet protocol (IP) addresses, date and time stamp, referring/exit pages, and possibly the number of clicks. These are not related to any personally identifiable information. The goal of the details is for inspecting trends, managing the site, tracking users' movements on the website, and collecting demographic information.
Security:
ExactMedex servers are accommodated in a well-monitored and secured cloud data center. Data protection measures have been executed to prevent unauthorized access.
All PHI, as well as demographic detail, is password protected and encrypted within the corresponding databases. Users need to protect their passwords and computer from unauthorized access. When users submit personal information to the secure areas of the ExactMedex website, ExactMedex encrypts it using Secure Sockets Layer ("SSL"), a software encryption technology. Encryption secures information against unapproved access and modification once it is stored in the database.
Privacy Policy Updates:
ExactMedex reserves the right to make periodic updates and revisions to this policy, at any time. If we choose to change our privacy policy, we will post those changes to this privacy statement and other places we consider suitable so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we reveal it.
Moreover, you are welcome to email us with questions or concerns or if you believe we are not following this policy at: contact@ExactMedex.com